Frequently Asked Questions & Support

We’re a registered business based out of Langford, Vancouver Island, BC. Our transactions are handled by Moneris, a reputable e‑commerce service provider. Our contact form is further down this page—feel free to reach out with wire rope railing installation questions or to discuss what materials you’ll need for your project.

Installing wire rope railings by yourself is not difficult. If you’re a novice, some wire ropes are easier to work with than others. Use the contact form at the bottom of this page if you need help determining which wire rope railing components are best for your project and your skill level.

Our wire rope railing systems work indoors and outdoors

Our wire rope and fittings are made of stainless steel and can withstand the elements. Stainless steel is used in heavy‑duty applications such as cranes, elevators, and suspension bridges—anywhere reliability is essential. Wire rope can handle weather and exposure, making it suitable for both indoor and outdoor use.

Items take 2–3 weeks to ship within North America

Shipping is usually faster within Canada, but to be safe, expect 2–3 weeks.

Tools You’ll Need

The basic tools you’ll need to install wire rope and the fittings are:

  • Drill
  • Drill bits
  • Tape measure
  • Pencil
  • Wrenches

Nothing too fancy.

Other Components You’ll Need

We sell the wire rope railings and the components needed to secure them to your posts—but the posts themselves (wood, metal, etc.) must be sourced elsewhere. The possibilities are endless.

Privacy

You can read our privacy policy on our website. We take customer privacy seriously and partner with reputable, professional companies to protect your transactions.

More Questions? Send us a message and we’ll get right back to you.

Contact Us With Your Questions

Wire rope railings are beautiful and durable indoors and out. They require less work to install and maintain than many wood and metal alternatives.